Biometric checks include:
Document verification: Confirms authenticity of ID documents
Facial similarity: Matches the person to their ID photo
Other checks: Address verification, Politically Exposed Persons (PEP), sanctions, adverse media, and date of birth validation
GoProposal partners with Thirdfort to deliver these checks securely via a mobile app.
When to use a biometric check
When you can’t meet a client in person
When you need complete certainty of identity
For high-risk clients or remote onboarding
Banks and government bodies use biometric checks for accuracy and compliance.
What does the client experience look like?
The client receives a text message to download the Thirdfort app.
They complete tasks in the app:
Address verification:
The system checks the name, address, and date of birth against multiple sources (electoral roll, credit data, utility accounts)
The system performs screening for PEP, sanctions, and adverse media
If the check fails, the client uploads proof of address (for example, utility bill, bank statement)
Identity validation:
If the client has an NFC-enabled passport:
Passport image scan
NFC chip scan
Face scan for real-time match
If no passport:
The client selects an alternative ID and follows on-screen instructions
How to initiate a biometric check-in GoProposal
Open the Client Record in the Client Hub.
Go to the AML tab.
Select New Check > Biometric Check.
Enter the client’s phone number and country of residence.
For international clients, include address verification.
Click Send to Client.
The client then completes the process in the Thirdfort app.
What if the client doesn’t complete the check?
Thirdfort sends daily SMS reminders for 14 days.
What happens when the check is complete?
The client’s status changes to Review Results in the dashboard
You receive an email confirmation
Download and review the report before approving or declining
Reports are labelled Auto Approved or Consider. Always review before final approval
Understanding your biometric check report
The report includes:
Document verification
Facial similarity
Address match
PEP and sanctions screening
If flagged as “Consider”:
Address match failure: Review uploaded proof of address
PEP flag: Check details and confirm if it’s a true match. Apply enhanced due diligence if needed
Facial comparison failure: Verify the user followed the steps. If you can't confirm the identity, don’t proceed
See also
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