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How prospects and clients sign their engagement letter

Understand how prospects and clients sign engagement letters electronically in GoProposal. You can also track and manage signatures.

Written by Russell Henderson

When you send a proposal, the system delivers the engagement letter and proposal to your client. The email and documents include an option for clients to approve or sign electronically.

📎NOTE: If you’re using a custom proposal template, ensure you set the approval options to require a signature or approval.


How clients sign

  • Clients click the approval button in the email or proposal

  • They’re taken to the acceptance panel, where they can:

    • Preview documents

    • Approve them

    • Specify contact preferences

  • Clients can sign by:

    • Drawing their signature

    • Selecting a signature style

    • Uploading a signature image


Multiple signatures for an organisation

If you require multiple authorisations, use the multiple signature feature.


How to track signatures

  • When a client signs, the staff member who created the proposal receives a confirmation email

  • You can also track progress in the Proposal Dashboard:

    1. Click the Signatures button under the proposal status.

    2. A pop-up shows who has signed and who is outstanding.


Where final documents appear

Once all the required signatories have signed:

  • Signatures appear beneath the engagement letter confirmation

  • The official copy is available in the Proposal Dashboard

  • The system emails a copy to the staff member and the primary client contact


See also


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