Check the proposal status
Go to the Proposals and Engagement Letters tab in the dashboard.
Find the relevant proposal.
Check if the email status shows Sent, Not Sent, Opened, or Bounced.
Send an email reminder
Go to the Proposals and Engagement Letters tab in the dashboard.
Find the relevant proposal.
Click the Actions button on the right-hand side of the proposal.
Select Send email reminder.
In the popup box, select who you want to send the email reminder to.
Click Send.
What happens next?
Your client will receive a new email requesting them to review, sign, and accept the proposal
The engagement can’t start until the proposal is signed
📌 TIP: If the email continues to bounce, check the client’s email address or contact support.
See also
Need Support?
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