Skip to main content

How to use Clients & Prospects

Learn how to manage client information, proposals, and integrations using the Clients & Prospects page in GoProposal.

The Clients & Prospects page lets you manage client details, proposals, and related information in one place. After setting up your Contact Hub, you can edit proposals, update client details, and link integrations.

📎 NOTE: If no client information appears, you need to add clients manually or import your client data.


Accessing Your Clients & Prospects

  1. In GoProposal, click clients & Propsects to open the Contact list.

  2. Click View beside the individual or organisation you want to manage.


What you can view and manage

Proposals

  • Edit, duplicate, or view proposals

  • Editing or duplicating opens the Create Proposal page

  • Saving as draft or live adds the new version to the proposals list

  • Viewing opens the proposal details on the Proposal Dashboard

Contact details

  • View and edit client details

  • Categorise as Client or Missed Opportunity (a proposal marked as lost)

  • Add a specific renewal date if it differs from the financial year end

  • Click Save after making changes

Client value

  • View client value over the last one, two, or three years

  • Hover over points on the graph to see the proposal and date

  • Use this data to set renewal goals and track value over time

Notes

  • Add notes for quick reference

  • Click Edit, then Add to create a note

  • Save to confirm changes

Related individuals

  • Add or edit related individuals and their positions

  • Remove incorrect entries or save updates

Integrations

  • Link client details to integrations for automatic population on the Create Proposal page

  • Click Edit, search for the client, and press Enter

  • Status changes to Linked. Click Save

Danger zone

  • Delete a client if necessary

  • Confirm deletion or select I’ve changed my mind

⚠ CAUTION: You can not recover deleted client details.


Using Clients & Prospects on the Create Proposal page

  • Search for an existing contact from the contact list within Clients & Prospects

  • If the system doesn't import the contact, search and add them during proposal creation

  • If a client is already linked to an integration, it appears as Linked


See also


Need Support?

Visit the community hub or contact us in the chat.

Did this answer your question?