Skip to main content

GoProposal AML: How to use Know Your Client (KYC) and risk assessments

GoProposal AML includes guided KYC and risk assessments to help you comply with AML regulations. Integrated into your onboarding and renewal process, the system tailors these assessments to client type and updated as legislation changes.

Written by Russell Henderson

What is GoProposal AML?

  • Provides KYC and risk assessments designed by experts

  • Integrates with client onboarding and renewal workflows

  • Helps identify and mitigate client risk with in-built guidance

How assessments are triggered

Pending assessments appear in the Contact Hub with an Action required status. They’re triggered when:

  • A proposal for a new client is accepted

  • One year has passed since the last assessment for an existing client

New clients:

  • Add beneficial owners and directors at the proposal stage in the Additional people section

  • If unknown, add them later as new contacts to risk assess

Existing clients:

  • Assessments renew annually

  • Status changes from Up to date to To do when due

  • Manually assign a status for clients without previous assessments

Launching an assessment

  1. Go to Contact Hub and open the client record.

  2. Select the AML tab to view:

    • Current assessments

    • Status and risk profile

  3. Click Launch next to the organisation or individual.

  4. Choose KYC or Risk Assessment (best practice: complete KYC first).

  5. Select the relevant template:

    • Organisations: Limited company, sole trader, partnership

    • Individuals: Directors, shareholders, self-assessment clients

Completing a KYC assessment

  • Answer all questions for the selected client type

  • Review your answers on the summary screen before submitting

  • Download assessments for your records at any time

Completing a risk assessment

  • Answer questions with Yes, No, or Unknown

  • Enhanced risks will display expert guidance for mitigation

  • Add mitigation plans in the commentary box

  • Unknown answers keep the status as In progress until updated

  • Review the summary screen for overall risk level:

    • Enhanced: One or more enhanced risks

    • Normal risk: No enhanced risks

Submitting and approving assessments

  • Review and confirm the indicative risk level before submitting

  • MLROs (Money Laundering Reporting Officers) can approve or decline immediately

  • Non-MLRO users must send assessments for approval

  • MLROs manage approvals from the AML tab in the Contact Hub

Managing assessment statuses

Statuses include:

  • To do: Pending assessment

  • In progress: Started but incomplete

  • Awaiting approval: Submitted for MLRO review

  • Changes requested: MLRO requested updates

  • Up to date: Approved and current

Manually assign statuses for contacts without previous assessments. Include renewal dates to trigger future reminders.

Adding new contacts for assessment

  • Add new beneficial owners or directors in Contact Hub

  • Relate individuals to organisations for centralised management

  • Use Add status to set as To do and launch the assessment

Roles and permissions

  • AML Executive: Has full access to the AML suite, but unable to view anything related to proposals

  • AML Member: Can create risk assessments and run electronic checks

  • Assign roles in Team from Settings

  • Global administrators have full access; members have no AML permissions by default

See also

User roles and permissions

AML overview

Need Support?

Visit the Community Hub or contact us in the chat.

Did this answer your question?