Import clients from an integration
Click the Contacts tab.
Select Import from and choose your integration (for example, Karbon).
📎 NOTE: If you're not connected to an integration, this system hides this option. Adding clients to an integration doesn't update the Contact Hub, so re-import the contact list to keep it current.
Add clients manually
Click the Contacts tab from your dashboard.
Click Create, then select Individual or Organisation.
Enter the required details and save.
📌 TIP: Re-importing contacts doesn't affect clients already linked to integrations.
Using the Contact Hub
Search and filter: Use the Category dropdown to find clients, prospects, or missed opportunities
Renewal tracking: Select Renewal Due to view clients with renewals this month or the next three months
Renewal dates are based on the financial year end in the original proposal
You can update this in the client’s contact details
View types: Use the left-hand icons to switch between organisations and individuals
Weekly report notifications:
From the right-hand side, click Preferences.
Toggle notifications ON.
Choose the day and recipients for the report.
Add other email addresses if needed.
See also
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